Contact Us

A real person reads every message, and we reply within one business day — usually much sooner.

Email: support@vendorapets.com
Hours: Monday to Friday, 9am–5pm Central Time
Response time: within 1 business day

Before you write, these might save you a message

• Where is my order? Check the tracking link in your shipping email. Delivery takes 7–14 business days after a 1–2 day processing window. See our Shipping Policy.
• I want a refund. Send us your order number and we will take care of it — details in our Refund Policy.
• What size do I need? Sizing guidance is on each product page and in our FAQ.

Send us a message

Use the form below and include your order number if you have one.